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MTS_4625_376-02 Bulk Power System Communications and Coordination (2.0 CEHs)

Learning Objectives

  • Identify the four principles of interpersonal communication
  • Recall the development of interpersonal communications
  • Recognize the importance of Operating Instructions to the BES
  • Recall a general description of three-part communication
  • Recognize the letter-word combinations in the phonetic alphabet
  • Recall the phonetic alphabet when relaying information
  • Recall the requirements of the current NERC Operating Personnel Communications Protocol Standard
  • Conduct simulation exercises for three-part communication
  • Demonstrate three-part communication when relaying Operating Instructions

Available in English

120 Minutes

When you complete this lesson, you will be able to communicate clearly and concisely according to documented protocols using three-part communication and the phonetic alphabet.